The objective of the position is to ensure product quality and safety are met per regulatory and third party audit requirements, conformance of all products to specifications, continually improve quality management and assurance program, and manage the technical staff of Wisconsin Spice, Inc. (WSI).
Essential Job Functions
Manage all quality assurance systems, food safety, sanitation, Good Marketing Practices (GMP) and Hazard Analysis & Critical Control (HACCP) programs, contaminant and allergen controls, microbiological testing, and kosher and Halal certifications; train employees regarding such programs and controls.
Ensure compliance with all applicable food laws and regulations, and the Food Safety Modernization Act.
Responsible for managing WSI s FSSC22000 standard, and all corresponding activities.
Research and qualify vendors through facilitation, training and vendor audit programs.
Approve and monitor chosen suppliers of ingredients and packaging materials via vendor assurance and quality monitoring programs, including, but not limited to, sampling, testing and reporting on raw material quality.
Establish, design and facilitate internal audits and monitor all in-process samples and finished products as per established quality methods.
Manage WSI s HOLD program.
Manage WSI s complaint management program; this includes, but isn t limited to ensuring that all complaints are adequately documented, trend reports are prepared, corrective action initiated, and appropriate dialogue with the customer is completed
Maintain all necessary quality assurance records.
Lead and prepare third-party audits and plant inspections with key customers.
Act as a liaison with outside customers on quality system requirements and resolve product complaints and recalls.
Manage equipment testing and calibration.
Troubleshoot equipment problems and initiate corrective actions.
Manage team of quality assurance technicians and technical associates.
Communicate effectively with management and other employees.
Provide updates, as necessary, to supervisor and other relevant members of the management team.
Prior experience in quality assurance role with a food manufacturing facility.
Proficient computer skills.
Excellent written and verbal communication skills.
Other Skills and Abilities
Ability to define problems, collect and review data, compile facts, and draw valid conclusions.
Ability to handle multiple projects simultaneously.
Highly structured organizational skills.
Ability to make quick, educated decisions regarding product quality.
Solid grasp of manufacturing and plant management.
Ability to communicate with, lead, manage, and train other members of plant management and employees regarding critical technical-related activities, procedures, and requirements.
Effective working relationships with internal/external counterparts: Manufacturing, R&D, Marketing, Supply Chain, Vendors.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task