TIBCO Software is a fast-paced technology company that helps customers to make better business decisions when it matters most. TIBCO s Fast Data platform provides companies with the ability to act pre-emptively on the right information at the right time. At the forefront of today s key IT trends such as big data, the cloud and the Internet of Things, the company offers a broad mix of innovative products and services. TIBCO is a strategic technology partner trusted by over 4,000 businesses around the world, including 75 of the world s 100 largest companies. Scope of role
TIBCO Software adding members to its Renewal Subscription team. The America Account Specialist is responsible for establishing communications with current subscription customers in order to monitor and assess customer satisfaction and to review, manage and provision customer subscriptions renewals.
- Assess customer subscriptions
- Identify up selling opportunities when appropriate
- Establish comprehensive customer contact information and maintain for accuracy
- Manage workflow to include all America time zones
- Forecast and deliver on sales commitments
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task