Oracle Utility Technical Analyst (Charlestown)

  • Charleston, SC, USA
  • Aug 30, 2017

Job Description

Primary Skill -Knowledge on Outage Management System and Distributed Management System of Utilities

Knowledge on SCADA, GIS will be an added advantage

Provide trouble shooting, support to the OMS system for any issues

Is adept with Incident management, Problem management and Change Management processes

Understanding the existing application from a functional and technical point of view and provide the solution accordingly

Provide support and prepare technical documentation

Effective in anticipating and understanding customer expectations, and ensure customer requirements are met and expectations appropriately managed

Experience: Qualifications:

Work Experience of around 5-10 years in projects involving L2/L3 support

ITIL experience/certification preferred

Additional skillset needs:

Preferred knowledge on Oracle NMS

AIX, Oracle, COTS, Java, WebSphere, Application Server, MQ


Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task