Job Number: R0005204
Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.
IT Systems Support Specialist
Provide technical support to field engineers, technicians, and product support personnel that diagnose, troubleshoot, repair, and debug equipment, computer systems, complex software, or networked and wireless systems. Respond to situations where first line product support has failed to isolate or fix problems in malfunctioning equipment or software. Report design, reliability, and maintenance problems or bugs to design engineering or software engineering and be involved in client installation and training. Provide support to clients and users where the product is highly technical or sophisticated in nature. Work on problems of diverse scope where the analysis of data requires evaluations of identifiable factors and demonstrate sound judgment in selecting methods and techniques for obtaining solutions. Network with senior internal and external personnel in own area of expertise.
* Experience with Microsoft SharePoint administration
* Experience with Microsoft Windows Server administration
* Experience with Microsoft Windows operating system administration and troubleshooting
* Experience with disaster recovery operations
* Experience with hardware and software configurations
* TS/SCI clearance
* DoD 8570.01 IAT Level II Certification
* BA or BS degree preferred
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions. Booz Allen is committed to delivering results that endure.
We are proud of our diverse environment, EOE, M/F/Disability/Vet.
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Posted by StartWire
Associated topics: client support, customer support, desk, information technology help desk, information technology support, msword, system support, technical support, technical support specialist, troubleshoot