The Program Manager is responsible for the overall execution of a specific program or programs, the reporting thereof, and the customer relationship. He/she is responsible for ensuring that the program is designed, engineered, planned, and managed throughout the manufacturing process by multiple functional operations, and shipped per the customer's requirements and expectations. The Program Manager is the direct focal point to the Customer. The Program Manager will manage program earned value, maintain program schedules, and ensures programs are in compliance with quality, commercial and or government requirements. He /she will report to the Senior Manager of Strategic Programs. He/she will also be responsible for continuous process improvement, supporting goal deployment, and implementing Lean practices where applicable.
This document in no way states or implies that these are the only duties to be performed by the employee occupying the position.
Provides complete Program Management oversight on assigned programs in reference to managing cost, quality, and schedule and customer satisfaction in compliance to specifications and commitments.
Identify adequate resources to be assigned to each program. Participate in and Lead Customer or Senior level program reviews, team meetings, updating cost and schedule reports, provide program performance status, report findings and recommendations to the Customer.
Program Manager represents the Voice of the Customer to functional departments.
Oversees, approves, and responsible for the creation of responses to RFQ's, additional changes in contract/program scope, and/or any and all customer or internal changes that affect program goals/metrics (i.e. cost, gross margin, schedule(s)). Meets regularly with Customers and promotes up-scope sales generation on existing and new opportunity programs.
Proficient in Negotiations and Conflict Resolution. Possess the ability to negotiate; resolve and problem solve program issues in a respectful, professional manner.
Ensures Programs are in compliance with commercial, defense, government standards and specifications as applicable. Monitors risk on programs and allocates appropriate time to mitigate risk levels and provide risk assessments as needed to mitigate identified risks. Acts with speed and integrity in all aspects of the business. Reports and communicates critical program related issues to appropriate management in a timely manner.
Reviews his/her Program department metrics to ensure accuracy of reporting program performance to management and Customers. Provides recommendations to improve metrics designed to enhance operation efficiencies.
Interface directly with all internal departments, outside suppliers/vendors and especially the customer regarding all facets of program control, management, and reporting.
Generates and provides all required documentation regarding complete control and monitoring of assigned program(s). This includes scheduling, manufacturing visibility and providing reputable forward looking forecasts.
Provides management and coordination thereof of any customer visit, program review and/or requests from either internal sources and/or external sources regarding status, economic health or any other aspect of performance of assigned program.
Document all contract and manufacturing changes. Interface with Sales, Estimating and ERP administrator for cost or schedule impact improvement.
Responsible for the implementation and distribution of design engineering drawings and subsequent design changes to QA and manufacturing organizations.
Demonstrated experience directly dealing with a customer from a program/project, liaison, engineering, and/or sales perspective.
Experience with AS9100 quality standards.
Program financial understanding, program and scope estimating, cost of goods sold and program/project gross margin experience a plus.
Blue print interpretation, Bill of Material (BOM) understanding principals and practices.
Common knowledge of manufacturing practices including machining and fastening.
Familiar with manufacturing shop and shop environment and able to communicate and work with a direct work force at all levels.
Experience with tooling fabrication, liaison role between customer and supplier, and shop practices a plus.
Microsoft Project and/or similar program scheduling software capability.
Excellent verbal and written communication skills.
Understand software development principles.
Be proficient in the use of Office software (Word, Excel, Outlook, PowerPoint, and Access).
Problem solving the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
Interpersonal Skills the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
Oral communication the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
Written Communications the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
Planning/organizing the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
Adaptability the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Dependability the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Safety and security the individual actively promotes and personally observes safety and security procedures, and uses office equipment and materials properly.
Precision Castparts Corp. is an equal opportunity employer committed to recruit, hire, train, and promote in all job categories without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or other status protected by applicable law.
Posted by StartWire
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task