ITS Sr. Manager, Marketing Analytics & eCommerce

  • Evergreen Park, IL 60805, USA
  • Sep 03, 2017

Job Description

We are looking for an ITS Sr. Manager, Marketing Analytics & Ecommerce capability leader (not a generalist) who will be responsible for delivery and support of Analytics products and capabilities for a defined capability along with associated conflict resolution of information strategies. Lead team members in day-to-day activities and provide career development guidance. Lead the effort to deliver and support the EDM&A (Enterprise Data Management & Analytics) program capabilities for global information standards, tools, and processes. Drive innovation and strategic thinking in the team to expand EDM&A solutions across the enterprise.Customer Expectations:Delivery and Operations of Analytics solutions for Marketing and Ecommerce capabilities.Define and Develop the Data Fabric for Marketing and Ecommerce capabilities across regions and globally.Executive Community of Practice Calls with Business Partners and StakeholdersPartner with Business Partner organization on road mapping next generation analytics and further build the white spaces in the capability chart.Responsible for communication across operations for Marketing and Ecommerce.Prior Experience in developing strategies around Marketing and Ecommerce capabilities.Enable proactive analytical solutions to drive business growth and profitabilityDeliver innovative, efficient and cost effective analytical solutions to meet enterprise needs and to drive business growth and profitability.Insight and understanding on \"best practices\" and keeping pace with competition and peer companiesExperience in Thought leadership in emerging analytical technologies (i.e., HANA, Hadoop, Altreryx, Denodo)Work with businesses to establish business process sustainability and business benefitsExtensive collaboration with Business Capability and other IT Services Delivery Teams to ensure high performance of the global application portfolio.Recommend and drive the prioritization of Information Technology decisions for the global businesses to ensure world class delivery and value for ITS investment.ESSENTIAL FUNCTIONS:Global Application Delivery Define, analyze, and deliver business analytical initiatives in accordance with business and IT priorities and annual budgets. Business-IT Strategy - Promote and support the long-range IT systems plan consistent with business objectives. Support and facilitate the alignment of corporate IT strategy to business strategies. BPO Relationship Management - Represent the face of IT to the customer. Identify technology opportunities which provide strategic/tactical advantages in planning, managing and conducting the business. Engage with key customers and other external business partners to deliver IT solutions in a high quality, globally conscience manner. Build Talent Promote and build global leaders, develop staff with the needed functional and technical skills required to meet K-C s growing application portfolio and changing technology needs.MINIMUM REQUIREMENTS:Education required/ preferred:B.S., B. A. degree. A master s degree in a related field is preferred but not required.Experience:8-12+ years of Professional experience with 5+ years of equivalent experience in information technology leading large, remote, global teams. Deep understanding of Digital Marketing and eCommerce Analytics, KPIs, and technology. Omni-channel reporting, marketing/digital media mix analtyics, social listening/sentiment analysis, experience with syndicated data sources.Candidate should have an Analytics Delivery background, he/she should also have a strong background in Marketing and EcommerceDemonstrated skills in application delivery, client relationship management, strong sense of urgency in delivering results, business knowledge, intuition and judgment, high cross-cultural awareness and sensitivity, strong communication/collaboration.Experience with SAPSignificant experience working with big integration outsource partners (such as TCS, Cognizant, etc.)Strong communication and facilitation skills required. Must display vision and resiliency. Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the K-C organization including suppliers, partners and customers.Verbal and written fluency in English is mandatoryPreferred Skills/Qualifications:CPG (Consumer Packaged Goods) experience is preferredSkills/Competencies:System Development Management: Agrees, with business management, systems development projects which support the organization s objectives and plans. Ensures that management is both aware of and able to provide the required resources, and that available resources are properly utilized and accounted for. Monitors and reports on the progress of systems development projects, using appropriate quality assurance processes to ensure that projects are carried out in accordance with agreed standards, methods and procedures.Information Management: Takes responsibility for planning effective information storage, sharing and publishing within the organization. Maintains and communicates the organization s information management strategy. Devises and implements document and record systems, including classification, retrieval and retention processes.Maintains an inventory of information subject to data protection and other appropriate legislation. Reviews new business proposals and provides specialist advice on information management, including advice on and promotion of collaborative working and assessment and management of risk. Responsible for ensuring compliance with organizational policies and procedures and overall information management strategy.Stakeholder relationship management: Is responsible for defining the strategic approach to understanding the needs of the business (demand management) and works with delivery engines to meet these needs. Establishes and promotes the overall vision for how IT can support the business. Defines, and gains agreement on, the principles for establishing effective relationships between stakeholders, including responsibility for the relationship between IT functions and business clients.Autonomy: Works under broad direction. Work is often self-initiated. Is fully accountable for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the delegation of responsibilities.Influence: Influences organization, customers, suppliers, partners and peers on the contribution of own specialism. Builds appropriate and effective business relationships. Makes decisions which impact the success of assigned projects i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments.Complexity: Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider customer/organizational requirements.Business Skills: Advises on the available standards, methods, tools and applications relevant to own specialism and can make appropriate choices from alternatives. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Assesses and evaluates risk. Communicates effectively, both formally and informally.Demonstrates leadership. Facilitates collaboration between stakeholders who have diverse objectives. Understands the relevance of own area of responsibility/specialism to the employing organization. Takes customer requirements into account when making proposals. Takes initiative to keep skills up to date. Mentors colleagues.Maintains an awareness of developments in the industry. Analyses requirements and advises on scope and options for continuous operational improvement. Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder. Takes account of relevant legislation.Other Skills:N/AORGANIZATIONAL RELATIONSHIPS/SCOPE:Personnel: Global team with 7-12 Direct ReportsBudget: No direct budget control, influences and manages team budgetWORKING CONDITIONS: Travel may include approximately 25% of work time.Travel may include travel via aircrafts and motor vehicles to various locations, if applicable.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task


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