Developer II - Monitoring Platforms

  • InternetJobs.com
  • Hebron, KY 41048, USA
  • Sep 05, 2017

Job Description

Job Description:

General Function:

We are seeking a highly motivated and collaborative individual to join our Product Technology Development Team as a Solutions Developer II. In this role you will develop, configure and support applications within our managed service delivery platform. The main application to be supported in this role are our Monitoring and Management software platforms along with various tools required to support the platforms.

A deep desire to provide excellent customer service coupled with a technical background will be imperative to succeed at this position.

Essential Duties and Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position



  • Function as the Technical Subject Matter Expert (SME) for our Monitoring and Management software platforms (Infrastructure and End User Devices)
  • Develop, test and implement technical solutions against defined business requirements
  • Ensure proper operation and configuration of the platform through testing and validation
  • Develop and Configure tools required support the platform. Examples: Process Automation Tools, Email Consumption Tools, and Integrations.
  • Develop and document operational best practices for the Monitoring and Management software platforms
  • Train end users or support staff on the functional use and operational best practices of the platform
  • Collaborate with Service Delivery to ensure execution of operational best practices
  • Advance the maturity of the environment by researching and implementing new tools and technologies with guidance from senior staff.
  • Adhere to Product Technologies' defined SDLC processes
  • Function as a contributing developer on other tools in our Managed Service Platform as directed


    Minimum Knowledge, Skills, and Abilities required:



    • Bachelor's degree (or equivalent work experience) in an IT related field
    • 5+ years of experience working in and/or supporting a Service Desk or NOC
    • Working knowledge of TCP/IP
    • Working knowledge of SNMP
    • Experience with Network Management Platforms
    • Administrative and/or configuration experience with at least one of the following platforms:



      • OmniCenter
      • SolarWinds Orion
      • Nagios
      • Cacti

      • PRTG

      • Adagios
      • Icinga
      • Zabbix
      • ScienceLogic EM7
      • SQL development experience
      • PHP and/or Perl scripting
      • Excellent communication skills with the ability to interact effectively with others, which could include multiple levels of management and external clients and vendors







        Nice to have Knowledge, Skills, and Abilities:



        • API development experience
        • Cisco Router Administration
        • VMWare Administration
        • WMI, Powershell and/or WSMan
        • Active Director Administration


          Physical and Mental Demands

          The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

          Physical Demands

          While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

          Mental Demands

          While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with Pomeroy employees, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.

          Requirements:


          Minimum Knowledge, Skills, and Abilities required:



          • Bachelor's degree (or equivalent work experience) in an IT related field
          • 5+ years of experience working in and/or supporting a Service Desk or NOC
          • Working knowledge of TCP/IP
          • Working knowledge of SNMP
          • Experience with Network Management Platforms
          • Administrative and/or configuration experience with at least one of the following platforms:



            • OmniCenter
            • SolarWinds Orion
            • Nagios
            • Cacti

            • PRTG

            • Adagios
            • Icinga
            • Zabbix
            • ScienceLogic EM7
            • SQL development experience
            • PHP and/or Perl scripting
            • Excellent communication skills with the ability to interact effectively with others, which could include multiple levels of management and external clients and vendors







              Nice to have Knowledge, Skills, and Abilities:



              • API development experience
              • Cisco Router Administration
              • VMWare Administration
              • WMI, Powershell and/or WSMan
              • Active Director Administration




                Hiring in the following location(s)::

                Hebron, KY



                Position Type:

                Reg. Full-time Benefitted

Company

Pomeroy